Returns Information

and procedures for creating an account with us

Important notice:

Customers, please take note that every product is mouth blown using techniques by skilled craftsman. However, some products may vary in height and pattern in a small way from the catalogue description. This is the nature of a handmade, mouth blown product, every piece will be slightly different. Please note, this is not a machine pressed glass product!!!

Please make all enquiries to

If you would prefer to use other means of communication please browse our contact us page.

Amelia Art Glass Ltd reserve the right to change prices without notification. This is usually due to currency fluctuations; however adequate notice will be given.

All payments are strictly 30 days from invoice.
All new accounts are subject to references.
All new accounts will be asked to pay pro forma for the first order. Then the account will be put on a 30 day account subject to references.

All goods remain the property of Amelia Art Glass Ltd until payment is received in full.
All goods are subject to the conditions of sale in these terms and conditions.

All breakages and discrepancies must be notified within 7 days of receipt of goods.

Amelia Art Glass Ltd will then issue a credit note; this will be credited to your account.
Customer information will be stored by the company and credit information may be shared for monitoring and administration purposes with our representative body the G.A and other members of the G.A.

If a customer is later than 60 days without notification Amelia Art Glass Limited reserves the right to charge 2.5% on the balance per calendar month.
Amelia Art Glass Limited reserves the right to return a customer to pro forma if they exceed our terms.
Please allow 28 days for delivery. However we try to process orders within a two week period subject to stock levels.

Please Note:

Minimum order quantity is £200 and £20 will be added for carriage
Orders over £400 will be carriage free on the mainland UK.
Orders over £500 will be carriage free in North Ireland.
Minimum carriage paid order for Eire is 1000 Euros. Please ask for freight prices on less, or arrange for a mainland delivery point.

Isle of Man, Scottish Isles and Scottish Highlands, minimum order is £400.  Carriage is 15% of invoice value (or carriage paid UK mainland address £400 standard UK terms).

Minimum quantity of two items per design.
The exception to this is our Art Glass range which can be ordered in singular quantities.

Amelia Art Glass Limited is a company limited by guarantee and registered in England and Wales number 4881392. The registered office is Unit 7 Ware Farm, Redwall Lane, Linton, Maidstone, Kent, ME17 4BA V.A.T number 624841735